We will be updating EU Mediasite Video Cloud to the latest release during our scheduled maintenance window on 27 September, between 1:00 AM and 5:00 AM CEST. Extended downtime is not expected. However, your site may be unavailable for brief periods during this time.
We will be updating US Mediasite Video Cloud to the latest release during our scheduled maintenance window on September 27, between 12:00 AM and 4:00 AM CDT. Extended downtime is not expected. However, your site may be unavailable for brief periods during this time.
We will be updating Events Mediasite Video Cloud to the latest release during our scheduled maintenance window between September 30, 10:00 PM and October 1, 2:00 AM CDT. Extended downtime is not expected, but your site may be unavailable for brief periods during this time.
Resolved -
We have seen no occurrence of the issue over the past several hours and playback is currently functioning normally.
Sep 3, 02:50 UTC
Monitoring -
Mitigation steps have been taken, and we continue to monitor the situation.
Sep 2, 21:40 UTC
Identified -
We are aware of issues impacting video playback in the Video Cloud environment and are working towards resolution. More information will be provided when possible.
Sep 2, 21:04 UTC